Return Policy

If you are not entirely happy with your purchase, you may return an item purchased on Nomadix.ca as long as it meets the following criteria:  

• Merchandise must be unwashed, unused and unworn.
• Merchandise must be in original packaging.
• Purchases on holiday promotions and sales are non-refundable.
• Shipping and handling charges and sales tax are non-refundable.
• Order # must be provided with your return.
• Returns will not be accepted after 30 days from purchase date.

*Note, we reserve the right to not take back a product if we deem it is not re-sellable. It will be sent back to you at your own expense.

 

Returns

Shipping costs are non-refundable and will be deducted from your refund. If your return does not meet the conditions listed above, we will not be able to issue a refund and the package will be sent back to you. All orders over $49 get free shipping, so not usually a problem.

 

Exchanges

We currently do not offer exchanges. If you decide you'd prefer a different item, color or size, please send your original item as a return to the below address. All returned merchandise must be unused and in original packaging. Once your item(s) is received, inspected and approved, you will receive a separate email containing your refund information. If approved, your refund will be processed and a credit will automatically be applied to the original method of payment within 14 days. 

 

How To Make A Return

If your purchased item(s) meets the conditions listed, mail your return within 30 days of purchase date to:

 

In-Sport Fashions RETURNS
2210 52e Avenue, 
Lachine, Quebec 
Canada
H8T 2Y3

1-800-465-9637

If you received an item that was defective or damaged during shipping or if you have any questions, please contact us at nomadix@insport.ca.